01
Kick-off
We begin by reviewing goals, scope, responsibilities and technical requirements. Everyone knows what we are doing and how we will get there.
Implementation
A clear route from kick-off to launch
You receive support through integration, testing, training and launch. We coordinate the work and stay involved until the service has been tested and is ready for your customers.
You are supported throughout
An implementation has to work for technology, business and customer service. We therefore work together from the first planning session through launch and follow-up. Our standard implementation usually takes around ten weeks. Throughout that time, you know what is happening, what we need from you and what comes next.
The journey
From decision to launch
Four clear steps, one shared plan and a dedicated team throughout.
02
Configure and integrate
We connect Power Flow to your data sources and adapt the solution to your offering and brand. This includes the app design.
03
Test and train
We test everything from data flows to customer journeys. Your customer service team receives the training and support it needs before launch.
04
Launch and follow up
Once everything has been tested and both teams are ready, we launch together. We then follow up and help with the next questions that arise.
A partnership you can rely on
You know what is happening at every stage, what your team needs to do and when different parts of the organisation need to be involved. This makes the implementation easier to plan and move forward. We coordinate the whole process and stay involved when the service goes live.
What you can expect
The implementation should feel reliable from the first meeting through the period after launch.
A shared plan
We set the scope, responsibilities and timeline early so everyone knows what applies.
Clear next steps
You know what happens next and what needs to be ready before we continue.
We stay after launch
We help with integration, testing, training, launch and follow-up once the service is running.
Would you like to know how it would work for you?
We review the requirements, timeline and what your team needs to contribute from kick-off to launch.