More than an invoice channel
Customers have a reason to open the app even when no invoice has arrived.
Customer value and loyalty
Turn the customer relationship into an advantage
Give customers an app that helps in everyday life and give your energy company its own channel for communication, offers and long-term loyalty.
Give customers more than an electricity contract
Consumption, cost, contracts, invoices and intelligent energy services come together in an app under your brand. When customers receive practical help to understand and influence their energy use, they have a reason to return between invoices. This creates more valuable customer interactions, strengthens your brand and makes the relationship less dependent on price and contract renewal.
Four ways to build a stronger customer relationship
Move from useful information to relevant communication and create an app experience customers want to return to.
Make energy easier to understand
Show consumption, cost and contracts in a way customers understand immediately.
Help customers act
Turn insight into action with real-time data, price notifications, Smart Charging and practical recommendations.
Use your own channel
Communicate when the message is relevant, in your own app where you have the customer's attention.
Build on customer insight
See what customers use, where they need help and which services create genuine engagement.
An app that carries your brand
Customers meet your tone, your offering and your support. Bitvis provides the technology behind it. You get your own digital customer channel for building relationships, communicating more relevantly and developing the offering over time. Customers gain a clearer overview, make better decisions and manage energy more easily.
What it does for the relationship
When the app helps in everyday life, it becomes a natural part of how customers think about you.
Your channel, your brand
Communicate directly with customers in an app that carries your name and identity.
Loyalty built on value
Recurring value builds a stronger relationship than an offering based only on price.
Would you like to build a customer relationship people use?
We show you how Power App can become your own channel for customer value, communication and loyalty, with content and features adapted to your offering.